Privacy Policy

1. Introduction

Payquill ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Payquill. This Privacy Policy applies to our website, and its associated subdomains (collectively, our "Service") alongside our application, Payquill.

2. Information We Collect

We collect information from you when you visit our service, register, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

• Personal Data: Name, email address, mailing address, phone number, and billing information (processed via third-party providers like Clerk and Stripe/Razorpay).
• Local Data: For guest users, all invoice and client data is stored locally in your browser using IndexedDB. We do not have access to this data unless you choose to sync it to the cloud.
• Usage Data: We collect information about how you interact with our Service (IP address, browser type, pages visited) via PostHog and Vercel Analytics.
• Digital Signature Data:To provide secure audit trails, we log the signer's IP address, timestamp, and device information.

3. How We Use Your Information

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience and better respond to your individual needs.
• To improve our service based on the information and feedback we receive from you.
• To process transactions and provide the sync features of the Service.
• To send periodic emails regarding your account or other products and services.

4. Third-Party Services

We use third-party service providers to help us operate our Service. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose:

• Clerk: For secure user authentication and management.
• Vercel: For hosting and infrastructure.
• PostHog: For product analytics and feature flagging.
• Neon/Drizzle: For database storage of synced data.
• Sentry: For error monitoring and stability.

5. Data Retention

We keep your information only as long as we need it to provide Payquill to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we'll either remove it from our systems or depersonalize it so that we can't identify you.

6. GDPR and CCPA Compliance

If you are a resident of the European Economic Area (EEA) or California, you have certain data protection rights. Payquill aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

7. Security

We implement a variety of security measures to maintain the safety of your personal information. We use state-of-the-art encryption for data in transit and at rest for all cloud-synced information. However, no method of transmission over the Internet, or method of electronic storage is 100% secure.

8. Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

9. Contact Us

Don't hesitate to contact us if you have any questions.

• Via Email: privacy@payquill.app